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Leadership

Leadership Skills
Ten Skills of Leadership
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Audio: Listen and Learn
Passive Voice in English
Business Communication
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The Interpersonal Communication Skills

Listen and Learn

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Ability to ask the questions and listen are vital to the good interpersonal skills. In fact the empathetic listening is a number one skill which can help to build the relationships.

Ten Tips for Good Interpersonal Skills

  • Listen to the person first. Communication is the two-way process; getting all your message across depends on understanding a other person.

  • Be interested in people you will be communicating with. Remember that the people are more attracted towards those who have interest in them, and therefore will pay more attention to what they will say.

  • Relax. The bad body language like hunched shoulders, fidgeting, the toe-tapping or the hair-twiddling all give a game away.

  • Smile and use the eye contact. It is a most positive signal which you can give.

  • Ask the questions. It is great way to show the people that you really are interested in them.

  • If the other person has different point of view towards you find out why they have such point of view. More you understand reasons behind their thinking more you will be able to understand their point of view or can help them understand your point of view.

  • Be assertive. so that we can try to value their input as your own inputs. Do not be pushy and do not be a pushover. Try for a right balance.

  • When you will be speaking try to be enthusiastic in appropriate context. Use voice and the body language to show this.

  • Immediately don't try to latch to something which someone has just now said ... "oh yes it happened to me" and immediately go on and telling your own story. Make sure that you ask questions about them first and then be careful while telling your story so as not to sound like a competition.

  • Learn from the interactions. If you have a good conversation with someone try to think why it all went well and remember key points for the next time. If it did not go well - again try and learn something out of it.

Next >> Body Language

Check Learn English section to improve your communication skills.

Check the Communication section in the blog for more tips.