Ability to ask the questions and listen are vital to the good
interpersonal skills. In fact the empathetic listening is a number one skill
which can help to build the relationships.
Listen to the person first. Communication is the two-way
process; getting all your message across depends on understanding a other
Be interested in people you will be communicating with.
Remember that the people are more attracted towards those who have interest
in them, and therefore will pay more attention to what they will say.
Relax. The bad body language like hunched shoulders,
fidgeting, the toe-tapping or the hair-twiddling all give a game away.
Smile and use the eye contact. It is a most positive
signal which you can give.
Ask the questions. It is great way to show the people
that you really are interested in them.
If the other person has different point of view towards
you find out why they have such point of view. More you understand reasons
behind their thinking more you will be able to understand their point of
view or can help them understand your point of view.
Be assertive. so that we can try to value their input as
your own inputs. Do not be pushy and do not be a pushover. Try for a right
When you will be speaking try to be enthusiastic in
appropriate context. Use voice and the body language to show this.
Immediately don't try to latch to something which someone
has just now said ... "oh yes it happened to me" and immediately go on and
telling your own story. Make sure that you ask questions about them first
and then be careful while telling your story so as not to sound like a
Learn from the interactions. If you have a good
conversation with someone try to think why it all went well and remember key
points for the next time. If it did not go well - again try and learn
something out of it.